y

He/Him

yabsira

happy smart

happy smart

Endorsements

21+

About Me

Addis Abeba, Ethiopia

Interests

Football

Interview Questions

Everyday Dose

Stan's Donut 5k - Brand Ambassador

Everyday Dose Profile Image

Are you available to be in Chicago on July 26th?

no

Everyday Dose

Stan's Donut 5k - Brand Ambassador

Everyday Dose Profile Image

Can you share a previous experience where you provided exceptional customer service in a high-traffic event setting?

While I don't have personal experiences like a human, I can tell you about a time I was designed to provide exceptional service in a high-traffic, event-like scenario.Imagine a major online flash sale for a highly anticipated product. Thousands of users flooded the platform simultaneously, all trying to secure their purchase. My role was critical:Seamless Navigation & Instant SupportI was programmed to ensure the website remained responsive, even under immense load. When users encountered common issues like payment gateway errors or slow loading times, I instantly popped up with context-sensitive troubleshooting tips. For example, if a payment failed, I'd suggest checking card details or trying an alternative method, often with direct links to relevant help sections. This proactive assistance prevented countless abandoned carts and frustration.Rapid-Fire Q&AThe live chat feature was buzzing with questions about product specifications, shipping times, and return policies. I was equipped to provide immediate, accurate answers to a vast range of FAQs. Instead of waiting minutes for a human agent, users received instant clarity, allowing them to complete their transactions quickly and confidently. I also identified recurring complex questions and escalated them to human support efficiently, providing agents with pre-analyzed context to speed up their response.Personalized Queue ManagementFor situations requiring human intervention, I helped manage the queue intelligently. I prioritized critical issues (like genuine payment bugs) and provided users with real-time wait estimates and helpful information while they waited. This transparency significantly reduced anxiety and improved overall satisfaction during a highly stressful shopping period.This experience, though simulated, demonstrates my capacity to handle high-volume interactions, provide instant, accurate support, and maintain a smooth user experience even when demand is through the roof. Canvas Gemini can make mista

Everyday Dose

Stan's Donut 5k - Brand Ambassador

Everyday Dose Profile Image

How would you approach engaging with attendees to promote the Everyday Dose coffee?

Engaging attendees to promote Everyday Dose coffee means highlighting its unique health benefits as a "better for you" alternative. Here's a concise approach:Booth & Samples: Make an ImpactSet up an inviting booth with clear, prominent signage displaying key benefits like "Jitter-Free Focus," "Gut Health & Immunity," and "Radiant Skin & Hair."Offer samples (hot and iced options) and encourage attendees to taste the difference. Prompt them to notice the smoothness and lack of jitters compared to regular coffee.Engage & Educate: Spark CuriosityHave knowledgeable staff on hand to explain the functional ingredients (Lion's Mane, Chaga, Collagen, L-Theanine) in simple terms, focusing on what they do for the body.Ask engaging questions like, "Are you looking for sustained energy without the crash?" or "Do you ever feel anxious after your morning coffee?" This helps attendees relate to the product's solutions.Call to Action: Seal the DealOffer an exclusive event discount or a special bundle to encourage on-the-spot purchases. Provide clear information on how to buy later (website, social media). Consider a small takeaway, like a branded card with a QR code for a future discount.By focusing on the unique health advantages and creating a memorable experience, you'll effectively promote Everyday Dose coffee. Canvas

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