While using a budgeting app I noticed that entering decimal values led the app to crash on IOS 16. I decided to submit a review to the app store, outlining the issue in detail. A few weeks later, the developers released an update, noting specifically the bug fix in their release notes. This experience showed me the real impact of clear and detailed reported issues and sparked my interest in QA.

My approach to identifying and documenting bugs in digital products would include thorough testing and clear communication. I would start by reviewing expected behaviors of the platform, and follow with testing to uncover inconsistencies, glitches or other usability issues. If a bug was found in this process, I would then document it with clear steps on how I encountered it and what exactly occurred when I did. My goal would be to provide developers with enough information to ensure they are able to resolve the issue.