She Biology Skincare
Content Creator
What does authenticity mean to you?
It is to be clear about communicating one’s desires and goals, despite how small or large they may be. Authenticity showcases how motivated you are to follow through with this/work towards it.
She Biology Skincare
Content Creator
How do you create FOMO and social proof?
I would create this through limited offers such as discounts or a sponsored video from an influencer/customer.
She Biology Skincare
Content Creator
If a customer left a negative review how would you respond?
I would apologize about their negative experience and reiterate the company’s mission. Then, I would ask for contact information to reach out personally/offer reimbursement. It is important to prioritize the relationship despite negative feedback for long-term results.