Interview Questions
Navigating Your Twenties
AI & Automation Specialist

Walk me through an automated email or DM flow you have built from scratch. What platform did you use and what did it trigger off of?
I built an automated email flow using Zapier and HubSpot. The trigger was a new form submission or lead capture, which automatically created a contact in HubSpot and added them to a specific audience segment. From there, HubSpot sent a welcome email sequence, follow-up reminders, and personalized messages based on the customer’s actions.
Navigating Your Twenties
AI & Automation Specialist

Which tools do you prefer for automating email campaigns and why?
I prefer tools like Klaviyo, Mailchimp, HubSpot, and Zapier because they make it easy to automate email campaigns, connect different platforms, and save time. Zapier is especially useful because it can trigger emails automatically based on customer actions, while the other tools help with personalization, segmentation, and tracking campaign performance.
Navigating Your Twenties
AI & Automation Specialist

How would you use AI to improve a Shopify customer journey?
I would improve the customer journey by personalizing product recommendations based on browsing and purchase history, automating abandoned cart reminders, and creating targeted email campaigns. I would also use AI-powered customer support to answer common questions instantly and analyze customer behavior to find ways to improve conversions and overall user experience.








