He/Him
Will Hopkins
Hi there - I am a dedicated and hard working person who loves a challenge. I enjoy connecting with people and learning what I can do to help achieve their goals.
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About Me
Gettysburg College
Gettysburg, PA
Economics, Business
Class of 2022
Graduated
North Carolina State University
marketing analytics
Class of 05/2025
Philadelphia, PA, USA
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Interests
Interview Questions
Baton Market
Operations Specialist
Describe your experience with supporting backend or operational processes.
I have spent 3 years working in Client Success and am very familiar with supporting operational processes. I help drive implementations and migrations for the clients I manage, making sure each step is completed thoroughly and the team is meeting the timeline expectations the client has. This includes creating individualized usage reports, CRM profiles, and planning implementation roadmaps with the team internally and our clients.
Baton Market
Operations Specialist
How do you ensure accuracy when managing multiple details in your work?
My first step is to confirm the overall goal I am working towards. With clear set goals and outcomes, I can align my work with the desired outcome. After spending time brainstorming my approach, I refine my thoughts using the framework of the desired outcome to ensure accuracy.