It’s important to take each criticism as a chance to learn and improve and respond professionally and constructively. I would respond saying “I’m sorry to hear about your less than satisfactory experience. At She Biology, our goal is to provide valuable, accurate information that helps everyone achieve their skincare goals. Could you please share more details about the specific issue you faced? Your feedback is extremely important and we’re committed to making things right.”

During my time in college, I took a challenging statistics course. For our final project, we were assigned to analyze a complex dataset and present our findings. My group and I were stumped because the data was difficult to interpret using conventional analysis methods. Rather than sticking to standard techniques, I suggested a creative approach. I had been learning about data visualization in a different class and proposed we use that technique to better understand our dataset. We created a series of visualizations using Power BI which helped us identify patterns and outliers that we hadn't noticed before. We then used these insights to guide our further statistical analysis. As a result, we were able to present a report on the dataset and received high grade. for our innovative approach. This experience taught me the value of thinking outside the box and leveraging knowledge to solve complex problems.

In my role as a Social Media Manager at the Beat by Tori brand, I managed various platforms including Tiktok, Instagram, and Twitter. I created a content calendar, curated engaging content and responded to customer inquiries and comments. Over the course of a year, I grew our Instagram following by 60%, increased average post engagement by 30%, and our social media referrals to the website doubled. I defined my success in this role by these measurable increases, but also by improving our brand’s online reputation. I consistently monitored and responded to customer feedback, and implemented a more personal, engaging communication style that was appreciated by our followers.