Sales Advisor: “Hi, welcome! Are you looking for something new today?” Customer: “Yes, I need a new fragrance, but I’m not sure where to start.” Sales Advisor: “No problem! Do you usually prefer light or floral scents, or something a bit stronger for evenings?”

The customer mentions they like floral scents for evening wear. Sales Advisor: “I think you’d love this one. It has floral notes with a warm, rich base that’s perfect for nighttime.” The advisor sprays the fragrance on a blotter and asks the customer to smell it. Sales Advisor: “How does this one smell to you?” Customer: “It’s nice, but I want something softer.” Sales Advisor: “I have another one that’s a bit softer with a hint of vanilla. Let’s try that.”