While my primary focus in consulting was on project delivery and client relationship management, collaboration with sales teams often played a key role in driving growth and meeting client needs. For example, during my time as a Business Analyst Consultant, I worked closely with account managers to identify opportunities for expanding service offerings with existing government clients. By maintaining strong client relationships and understanding their evolving needs through regular check-ins and feedback sessions, I was able to relay valuable insights to the sales team. This collaboration helped us propose tailored solutions, including the implementation of additional Power Apps tools and enhanced training sessions, which ultimately resulted in securing follow-on contracts and exceeding our engagement targets.

In my previous consulting roles, I approached client engagement outreach strategies with a structured and client-centric mindset. I began by thoroughly understanding the client's goals, pain points, and communication preferences through stakeholder interviews and regular check-ins. For example, while implementing two new Power Apps for a government client, I designed targeted outreach strategies that included tailored training sessions, clear and accessible user guides, and dedicated office hours to address specific user concerns. I also proactively gathered feedback through surveys and client meetings, allowing me to refine my approach and ensure sustained engagement. This combination of proactive communication, personalized support, and continuous feedback created a strong foundation for long-term client relationships and successful project outcomes.

In my role as a Business Analyst Consultant in government consulting, I managed multiple stakeholders across different projects, each with varying priorities and expectations. I prioritized open and transparent communication by scheduling regular check-ins, actively listening to stakeholder concerns, and ensuring their feedback was incorporated into project deliverables. For example, while implementing two new Power Apps, I not only collaborated with technical teams but also conducted training sessions, distributed user guides, and hosted office hours to address any user concerns. These efforts built trust and fostered strong working relationships, ultimately resulting in a smoother adoption process and positive feedback from both clients and team members