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With a bachelor's degree in Economics from the University of Toronto Mississauga and a rich background in data analysis, I am confident in my ability to contribute significantly to your team. My experience as a Supply Chain Associate at Penguin Pick Up reflects my commitment to improving business operations and achieving tangible results. Through the development and implementation of systems using Microsoft Excel, I successfully increased the Customer Rating Score by 25% and played a key role in processing improvements. My expertise in statistical analysis, data reporting, and proficiency in programming languages such as Java, SQL, Python, and R aligns seamlessly with the versatile skill set required for the position. As demonstrated in my various roles, including as an Apple Technical Support Representative and Sales Clerk at Rexall, I have consistently shown excellent interpersonal and troubleshooting skills, as well as the ability to handle tasks efficiently in a fast-paced environment. My proactive approach to problem-solving, combined with a team-oriented mindset, makes me a valuable asset for any organization.

In my role as the lead at Penguin Pick Up, I had the rewarding opportunity to spearhead a crucial project during the holiday season, spanning from November to January. Recognizing the heightened demands and challenges this festive period presented, I took charge of orchestrating a comprehensive plan from its inception to completion. Working collaboratively with my dedicated team, I meticulously devised tasks and clear instructions to ensure the store's seamless operation. This involved strategic initiatives such as optimizing inventory, coordinating staffing for peak hours, and enhancing customer service protocols. Throughout the project's execution, I maintained open lines of communication, fostering a collaborative environment that encouraged team members to contribute ideas and address unforeseen challenges. By employing a combination of effective leadership, teamwork, and adaptability, we not only navigated the peak season successfully but also set the stage for continuous improvement in future operational endeavors at Penguin Pick Up.