In a previous role, I was tasked with reviewing feedback from students on an online learning platform. After analyzing the feedback, I noticed a recurring issue: many students found the course navigation confusing, especially when trying to access specific resources like assignments and readings. The layout was cluttered, and the instructions for accessing content were not intuitive. I suggested a few user experience improvements: simplifying the navigation bar, adding clear labels for key sections, and providing a more straightforward guide on how to access different course materials. Additionally, I recommended a more visually engaging design that highlighted important features like due dates and assignments

I would identify key trends and recurring themes that highlight areas of improvement or success. By carefully analyzing the responses, I would pinpoint specific issues or features that need attention and compile actionable insights to enhance the user experience. This would ensure that the platform evolves to better meet user needs while maintaining a focus on simplicity and usability. My goal is to help optimize the platform, ensuring it provides the best possible experience for students.

I haven’t created content professionally