During my time working at a jewelry store, I had an opportunity to utilize my communication skills to drive sales and enhance the brand's reputation on the sales floor. One particular instance stands out in my memory, where I was able to successfully make a $2,000 sale. To enhance the brand's reputation and instill trust, I shared my knowledge about the jewelry's origins, the stones' quality, and the skilled artisans behind each piece. I made sure to emphasize the value they would be getting for their investment. Furthermore, I showcased testimonials from satisfied customers who had purchased engagement rings from our store, showcasing the positive experiences they had and the lasting impression our jewelry made.

During my time as the social media manager for my college soccer team's Instagram account, I gained valuable experience in social media management. I was responsible for creating and curating content, scheduling posts, engaging with followers, and analyzing performance metrics. When defining success, I focus on several key metrics: audience growth, engagement metrics, and brand awarness.

https://www.instagram.com/sophiakessler_/