S
She/Her/Hers
Simone
I am a recent graduate from Florida State University with a B.S. in Public Health, who loves travel, shopping, and music.
I am a recent graduate from Florida State University with a B.S. in Public Health, who loves travel, shopping, and music.
About Me
New York, NY, USA
Interests
Fashion design
Makeup
Music
Brands I Follow
Interview Questions
Origin Ventures
Gen Z Advisory Panel
A customer left a negative review on a social media site. How do you respond to their review?
I would be sure to respond to this comment in a timely manner to convey to the customer that I take the matter seriously. I would be sure to thank them for leaving a comment and meaningfully apologize while affirming that this experience wasn't indicative of the company's customer service. Lastly I would provide a way for them to contact a representative directly to further address the matter privately.