While working at BTR Media, I was preparing the audio and video files for a new episode of the company's podcast. When the editors returned the episode, I realized it had been exported in the wrong format and couldn’t be uploaded to podcast platforms, and my deadline to release it was the next morning. Because the team was in a time zone 12 hours ahead, I had to solve the issue on my own. I researched different file conversion tools, but most only converted short clips for free, and our episode was over 80 minutes long. After further digging, I found software that could convert the full file, downloaded it, and taught myself how to use it that same night. I stayed up late to finish the conversion and preparation, and the episode was successfully released on time the next morning.

While working as an Executive Marketing Assistant at BTR Media, I regularly managed multiple digital responsibilities simultaneously, including content creation and scheduling, as well as communications. I stay organized by using task trackers in Notion, shared calendars, and structured spreadsheets to keep deadlines and priorities visible. Breaking projects into smaller steps helps me manage my time efficiently and stay focused on what needs to get done first. Since much of my work has been remote, I’ve learned that strong systems and consistent check-ins are the key to keeping everything running smoothly.

At BTR Media, where I started as their inaugural intern and later became Executive Marketing Assistant, I went through an onboarding process that was still being built. After completing it, I provided feedback that helped make it clearer and more efficient as the company grew. That experience showed me that strong onboarding comes down to clarity, structure, and communication. Having also been onboarded for multiple brand ambassador roles, I’ve seen what works: setting clear expectations upfront, providing examples of success, and maintaining consistent communication. My goal would be to make creators feel confident, supported, and excited to partner, because when onboarding is smooth, the collaboration runs smoothly too.