Reviews play a crucial role in the decision-making process when purchasing a product. They serve as a collective repository of experiences from a wide range of users, offering insights that go beyond the manufacturer's claims. Reviews can highlight aspects of a product's performance, quality, and user satisfaction that may not be immediately apparent from product descriptions or specifications. They also help to identify any recurring issues or defects, thus aiding potential buyers in making informed choices. By aggregating the opinions and experiences of many, reviews reduce the asymmetry of information between sellers and buyers, thereby enhancing consumer confidence and helping to mitigate the risk of buyer's remorse. Consequently, for many consumers, the presence and quality of reviews are pivotal in the process of evaluating and selecting products to purchase.