I have had family-owned salons for the majority of my life. I became an assistant manager from 2017 - 2021. In the service industry, we care a lot for our customers. With customers in the nail salon, I would ask about what their preferences were and give honest and respectful opinions. Examples: "Do you prefer to look tanner or lighter?" "This color is not as opaque on a real nail, would you like a similar color, if that's what you would like?" I do have a niche for skincare and makeup as well. I mainly hosted the front desk at work and like to present myself. I suffered with acne in high school and wanted to find a way to keep my skin clear without harsh medications. I know how to keep it under control and I have had people ask how I keep my skin glowing everywhere I go!