While working as a crisis hotline operator at a domestic violence shelter, I regularly tracked and analyzed call trends such as the times of day we received the most calls and the types of support most often requested. By noticing those patterns, I was able to share insights that helped the team adjust staff coverage and prioritize certain resources. That experience taught me how valuable careful observation and data analysis can be in improving operations and meeting real needs.

I prioritize data quality and accuracy by taking the time to verify every detail before sharing or submitting any work. Whether it’s researching from credible sources or double-checking facts, I make sure the information I present is reliable and consistent. I understand that accuracy builds trust and professionalism, and I take that responsibility seriously in everything I create or contribute to.