She/Her/Hers
Nandana
I'm a computer science major at Christ University, Bangalore.
I'm a computer science major at Christ University, Bangalore.
About Me
Christ university
Computer Science
Class of 2027
Bengaluru, Karnataka, India
Interests
Html/css/javascript
Software engineering
Dbms
Brands I Follow
Interview Questions
Origin Ventures
Gen Z Advisory Panel
A customer left a negative review on a social media site. How do you respond to their review?
Firstly, thank the customer for their feedback. Apologize for any issues and negative experiences the customer had to face. Suggest a solution to their problem, and encourage contacting personally to resolve the issue. Keep a positive tone throughout the interaction. Learn from the mistake and improve the services.