To resolve customer inquiries in a timely manner, start by acknowledging the customer promptly to show you’re attentive. Clearly understand the issue by actively listening and asking clarifying questions. Repeat the concern to confirm understanding. Categorize and prioritize inquiries based on urgency and impact. Use available tools like knowledge bases or previous tickets to find quick solutions. Keep your responses clear, concise, and solution-focused. Stay calm and empathetic, even if the customer is frustrated. Avoid delays by not waiting for all answers—share updates regularly. If needed, escalate promptly to the right team. Set realistic timelines and stick to them. Document everything accurately for future reference. Avoid overpromising; be honest about what you can do. Use templates or canned responses to speed things up, but personalize them. Stay organized with a task tracker or ticketing system. Follow up to ensure resolution satisfaction. Keep learning from common issues to prevent recurrence. Be proactive in anticipating needs. Always thank the customer for their patience. Close the loop clearly when the issue is resolved. Finally, reflect on feedback and continuously improve your approach.