She Biology Skincare
Content Creator
What does authenticity mean to you?
It means being personal and true to your beliefs. This means promoting or supporting a brand that you personally believe in or one that you might use. I believe promoting brands that you believe are congruent with your own interests and products you find interesting show your authenticity.
She Biology Skincare
Content Creator
How do you create FOMO and social proof?
You can create FOMO and social proof through marketing in social media. This can be through influencer run ads or UCG. By saturating media of both smaller and medium sized creators, people will start to want to be part of an experience that the product creates.
She Biology Skincare
Content Creator
If a customer left a negative review how would you respond?
I would first apologize on behalf of the company for any inconvenience we may have caused to the customer. I would then work to make the customer feel more comfortable with our brand by addressing how we as a company are fixing the raised concern. This can be through internal change or personally reaching out to the customer to see what the issue may have been and seeing if there was a way that the company may address it and perhaps change a policy or product in the future.