At Wegmans, I regularly had repeat customers who intentionally chose my checkout line because we had built genuine connections. One memorable experience was with an elderly customer who would visit every week; I took the time to remember her favorite items and details about her life. Eventually, she began specifically seeking me out, sharing stories and even asking for my recommendations. This experience showed me the power of personal connection and demonstrated how genuine relationships enhance both customer satisfaction and loyalty.

I typically enjoy following fashion creators—especially those who showcase unique, fun items and unexpected knick-knacks. I'm also a big fan of food creators who share delicious discoveries and general lifestyle influencers who highlight cool, must-have products. Basically, if there's something interesting to buy, I'm all in—I absolutely love shopping!

My experience at Wegmans, interacting with hundreds of customers daily, has prepared me well for this internship. I've mastered how to effectively communicate product benefits, build relationships, and motivate customers to take action. I'm confident these skills will allow me to successfully reach out to creators, encourage their utilization of the new featured product, gather valuable feedback, and effectively manage ongoing relationships.