Makaela Profile Image

She/Her

Makaela

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Motivated customer service professional transitioning to marketing. Beginning a Cert IV in Marketing & Communications, I’m excited to apply customer-facing experience to brand engagement & marketing!

Motivated customer service professional transitioning to marketing. Beginning a Cert IV in Marketing & Communications, I’m excited to apply customer-facing experience to brand engagement & marketing!

About Me

Modbury High School


TAFE SA

Marketing & Communications

Class of 2026


Modbury SA, Australia

Skills

Customer service
Multi-tasking
Punctuality

Interests

Marketing
Creativity
Roller skating

Brands I Follow

BUNKY (munchbunky.com)
Home From College
Hulu

Interview Questions

Home From College

Account Coordinator

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Are you based in LOS ANGELES and able to work full time?

No, I am able to work remotely full time though.

Home From College

Account Coordinator

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What is a Brand you'd like to see on HFC?

I would love to see Mecca or Moxi on HFC.

Home From College

Account Coordinator

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In less than two sentences, How do you handle a difficult customer interaction?

When handling difficult customer interactions I analyse the situation and look at it from both sides, making sure the customer feels seen and heard. Depending on the situation I will decide what I will do to align with both company policies while de-escalating the situation and do my best to make the customer happy.

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