An example of successful content strategies I have implemented in the past is giving real, not paid, ratings on certain restaurants and clothing that I paid with my own money. This shows my audience my true and authentic review and gives a behind the scenes experience so they can choose if they want to buy that certain product or visit a certain restaurant.

The most important part about content creation is understanding and defining who your target audience is and this could include demographics such as age, location, income, lifestyle, etc. It starts with truly understand who they are and what they care about at the end of the day. It is also important to make sure tat the content fits the platform and making sure you are engaging with the audience by responding to comments and DM's and overall creating a community. No matter the platform, storytelling and authenticity are at the heart of my content strategy and people connect with real stories.

I approach resolving customer inquiries in a timely manner by acknowledging their concerns immediately. Clarify what the issue is at hand is really important and it makes the costumer feel validated and seen. Asking follow-up questions is also important to fully understand the issue. It is important to prioritize based on the issue as well and always confirm that you received the inquiry if you do not have the solution right away.