Goldstories
Part Time Sales Associate & Stylist - Eco-Fine Jewelry
Customer is asking why our pieces are expensive. How would you respond ?
Dear (Name of the customer), our products are made with the finest materials to give you a quality and enviable experience.
Team Eco-fine jewelry
Goldstories
Part Time Sales Associate & Stylist - Eco-Fine Jewelry
Customer is urgently looking for a size we don’t have, our orders take 2-3 weeks. How would you respond?
Dear (name of the customer), Unfortunately we don't have this item in the size you require. Given that our deliveries take 2 to 3 weeks we will redirect you to other items similar to your search.
We hope you find what you are looking for,
The Eco-fine Jewelry team
Goldstories
Part Time Sales Associate & Stylist - Eco-Fine Jewelry
A customer left a negative review of our product on a social media site.
How do you respond to the customer?
Hello (name of the customer), We have taken your complaint into account and will ensure that it is rectified as soon as possible.
We wish you a pleasant day.
The Eco-fine jewelry team.