Interview Questions
MUSH Foods
NYC Brand Ambassador

Can you describe how you would create engaging content for brand promotion?
First, I would focus on creating content that emphasizes real-life usage. For example, short videos or Reels could follow a “day in the life” of different Mush consumers. I personally love Mush as a busy college student. I would show how Mush fits seamlessly into my morning routine. These relatable stories humanize the brand and help potential customers see themselves using the product. Next, I’d develop aesthetic, snackable content for platforms like Instagram and TikTok. This could include close-up shots of different Mush flavors or fun, fast-paced taste-test challenges. Trends like “what I eat in a day” or “ranking my favorite healthy snacks” could feature Mush in an organic, authentic way. I’d also create value-driven content like wellness tips, easy meal-prep guides, or nutrition facts about oats and protein, to position Mush as more than just a snack, but part of a balanced lifestyle.
MUSH Foods
NYC Brand Ambassador

How would you approach engaging with customers at events?
Engaging with customers at events requires a combination of approachability, active listening, and the ability to create a positive and memorable experience, all skills I have developed through my customer service experience working in a movie theater. In that role, I regularly interacted with a wide range of people, often in fast-paced, high-pressure situations. Whether I was selling tickets, answering questions about showtimes, or resolving complaints, I learned how to remain calm, professional, and friendly at all times. These experiences taught me the importance of being approachable and responsive, which directly translates to successful customer engagement at events. At an event, I would approach customer engagement the same way I approached helping moviegoers: with a warm greeting, a positive attitude, and a focus on the customer’s needs. I would begin by making eye contact and initiating casual conversation to break the ice. Just like I used to ask guests at the theater if they had a favorite genre or needed help choosing a movie, I would ask event attendees what brought them in or if they were familiar with the brand or products. This creates a natural entry point for further discussion and gives me a chance to listen and tailor my response based on their interests. Once I understand what the customer is looking for, I would offer value by showing them how the product or service can meet their needs, similar to how I used to explain the benefits of our premium seats or snack bundles at the theater. I would also aim to create a fun and memorable interaction by incorporating hands-on elements, such as product samples or small giveaways, and making sure each person feels seen and appreciated. If appropriate, I would gather their contact information to follow up after the event, ensuring the relationship doesn’t end after a single interaction. Ultimately, my experience in the movie theater taught me how to read people, solve problems quickly, and deliver excellent service even during busy times. These skills are essential for creating a welcoming, engaging atmosphere at events and ensuring every customer walks away with a positive impression of the brand.
Jolene Coffee
Brand Ambassadors + Sampling Outreach for Jolene Coffee

These roles require multiple 2-hour shifts each week and sometimes early mornings or weekends. Are you comfortable with that schedule, and how would you manage your time to stay consistent?
Yes, I’m comfortable with that schedule. I currently balance my responsibilities at a movie theater and my internship by planning ahead and using a digital calendar to stay organized. I’m used to working early mornings, evenings, and weekends, so adjusting to different shift times isn’t an issue for me. I make sure to prioritize my tasks and give myself enough time between responsibilities so I can show up prepared and on time. Consistency is important to me, and I take pride in being reliable, whether that means adjusting my personal plans or getting up a little earlier to make it all work smoothly.