She/Her/Hers
Lisa
Recent graduate student with an M.A. in Music Industry Administration from CSU Northridge. Skills include customer service, promotion, communication, Microsoft Office and Google Suite.
About Me
California State University, Northridge
Northridge, CA, US
Music Industry Administration
Class of 2023
University of California, Irvine
sociology
Class of 2020
Costa Mesa, CA, USA
Skills
Interests
Interview Questions
Home From College
Account Coordinator
Are you based in LOS ANGELES and able to work full time?
I am based in Orange County, but am will to commute and work in-person full time.
Home From College
Account Coordinator
What is a Brand you'd like to see on HFC?
I’d like to see Topicals on HFC, their target audience fits this website perfectly. Their demographic is mainly POCs within the age range of 16-35, I believe having more exposure here would lead to more organic growth if they have more content creators promoting their products casually. Which they did do for a bit in Tik Tok but has since died down.
Home From College
Account Coordinator
In less than two sentences, How do you handle a difficult customer interaction?
I like to let the customer feel heard without interruption, then try and come up with a solution that will appease both customer and the company. It’s better to de-escalate the situation by hearing them out.