I’d start by greeting and welcoming them to the office/team in a warm and exciting way. I would give them a quick tour of the office so they know where essentials are. I’d introduce them to the team members they’ll be working with most closely and make sure they know who to ask if they have questions. From past experiences, I know how overwhelming first days can be, so I’d check in periodically to see if they need anything. The goal is to help them feel like part of the team!

During my internship at Accrue, I was welcoming guests at an office breakfast event when I noticed a long line forming at the sign-in table. People were queuing up and missing the start of the program. I quickly set up a second sign-in station and split the guest list alphabetically, which cleared the line within minutes. Several guests commented on how smoothly the event ran, and my manager appreciated that I handled it without needing to be asked. It reinforced how important it is to stay observant and act quickly when something’s affecting the guest experience.

Yes!