She/Her/Hers
Lauren
I am a graphic designer and social media manager with a passion for branding and creativity, with a major interest in digital media, marketing, beauty and the music industry.
I am a graphic designer and social media manager with a passion for branding and creativity, with a major interest in digital media, marketing, beauty and the music industry.
About Me
Drexel University
Class of 2022
Jersey City, NJ, USA
Interests
Social media
Music industry
Entertainment
Interview Questions
She Biology Skincare
Content Creator
What does authenticity mean to you?
To me, authenticity means being true to oneself and acting in alignment with one's values, beliefs, and principles. It involves embracing and expressing one's genuine thoughts, feelings, and perspectives without fear of judgment or pretense.
Authenticity is about being real and transparent, both in our actions and interactions with others. It means having the courage to show up as our authentic selves, without trying to conform to societal expectations or portray a false image.
Authenticity is so important to a brand's success based on having a true mission statement and products that align with the company's values.
She Biology Skincare
Content Creator
How do you create FOMO and social proof?
Creating limited edition drops and flash sales are a great way to promote the exclusivity of a product. Building relationships with trusted influencers helps to promote the brand, as well as the potential for collaboration to create exclusive products, improving the name recognition of the brand as a whole.
She Biology Skincare
Content Creator
If a customer left a negative review how would you respond?
Dear valued customer,
Thank you for sharing your feedback about your recent experience with She Biology. We apologize for any disappointment caused and want to address your concerns promptly.We sincerely apologize for any disappointment or inconvenience you may have encountered. At She Biology, we strive to provide exceptional luxury skincare products that turn skincare routines into self-care rituals with the added benefits of CBD. Your negative review is taken seriously, and we want to address your concerns promptly.
To assist you further, we kindly request specific details about the issues you encountered, including the product name, date of purchase, and specific aspect that fell short of your expectations.
Our team is dedicated to delivering high-quality products and exceptional customer service. Your satisfaction is important to us, and we are committed to resolving this matter to your complete satisfaction.
Please reach out to our customer support team at [contact details] or respond directly to this message. We value your feedback and look forward to working with you to find a suitable solution.
Best regards,