If a customer left a negative review on a social media site I would respond a few different ways. If the review was constructive and meant to give honest feedback about what they did not like, I would reply and fully address their concerns. I would also thank them for their input and for bringing up their concerns. If a customer left a negative comment that was meant to be rude and not constructive, then I would either ignore it or simply apologize for their unsatisfaction. The last way that I would respond to a negative comment on a social media site is by asking for the customers feedback on how I could improve the situation for them or others in the future. I think having feedback from your customers is a very important part of social media. I would never respond to any kind of negative comment on social media in a rude, unprofessional, or disrespectful manner.

Gen Z individuals want to work and think about their career as something that adds to their life instead of taking away from it. Gen Z individuals want their career to support their life, not for their job to be their life. The majority of Gen Z individuals would prefer to work remotely and/or with flexible hours. Most individuals would also want to work only one job and for it to provide a comfortable income. Some individuals care about the brand or "prestige" of their job however, if the money and hours are good it does not matter.