During my time working at 3 Natives, we would often run specials on new smoothie flavors that customers were hesitant to try because they already had their usual favorites. One afternoon, I had a customer come in planning to order the same smoothie they always got. I suggested they sample the new seasonal option we had just launched and explained how it was made with fresh local fruit and had a better balance of protein and flavor. After letting them taste a small sample, they decided to order it instead. A week later, they came back and told me it had become their new favorite. That experience showed me the importance of combining product knowledge with listening and building trust. By presenting the benefits clearly and lowering the risk with a small sample, I was able to persuade them in a way that felt natural and genuine.

I would start by researching local vendors around campus to understand their business goals, customer base, and current challenges. From there, I would reach out in person or through a friendly email or call to introduce myself, explain TFH’s mission, and highlight how our services could add value to their business. My focus would be on listening first, asking questions to learn what matters most to them, and then tailoring the partnership conversation around their needs. Building trust would be my priority, so I would follow up consistently, share updates on how TFH can help, and show genuine interest in supporting their success. Over time, I would aim to turn those initial conversations into long term and mutually beneficial relationships that feel less like a sales pitch and more like a real partnership.

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