What are important considerations for you when reviewing a product?
The first important consideration for a product would be packaging. First impressions are important and that can make or break a product. A few others would be clear/easy instructions, scent, consistency/material, and longevity.
GlassTats
Production Assistant
A customer is unhappy with their experience of using our product, what do you do?
If a customer is unhappy with their product, I would apologize on the company’s behalf and provide the customer with the option of a refund or replacement of the item that could have been defected/user error. If the customer chooses to receive a replacement I would provide her with a demonstration on how the product should properly be used for the best outcome.
Sourse
Social Media Intern
What is a wellness or beauty brand that has great social media presence? What sets them apart?
A beauty brand that has great social media presence is Fenty Beauty. They are always staying on top of trends and creating relatable marketing ads. Rihanna actively using the products and creating videos in a less professional perceived space is what I believe sets them apart from a lot of beauty brands.