To build a relationship with someone who uses our product but hasn’t interacted directly, I’d start by reaching out with a friendly, personalized message. I’d acknowledge their use of the product and let them know I’m there to help if they have any questions. I’d share useful tips, exclusive offers, or product updates that match their interests. If our brand is active on social media, I’d invite them to join and engage with the community, making sure to respond to their posts to build rapport. Asking for feedback would also be a great way to start a conversation and show I care about their experience. I’d follow up occasionally with updates or personalized messages, but I wouldn’t overwhelm them. The goal is to create a natural connection without being too pushy.

I have several social media platforms and usually they tend to pop up on my feed, I also look on Pinterest for trends, youtube does a great job at helping to figure out trends, and tiktok is especially useful as most trends stem from tiktok

I think it’s great for multiple things, I use it for my lips, skin after the beach, to heal my tattoo, to help clear scabs on my face and eliminate scaring. I use it on my legs and arms when they are especially dry.