Jemail Profile Image

Jemail

Passionate Customer Care Specialist / Support Engineer with 5+ years of working experience in Customer Care and Event Support. Focuses on creating a better customer experience.

Passionate Customer Care Specialist / Support Engineer with 5+ years of working experience in Customer Care and Event Support. Focuses on creating a better customer experience.

Endorsements

Campus professional

About Me

Horizon College

Class of 2017

Graduated


ROC Horizon College

Facility Manager

Class of 03/2017


ROC Horizon College

Culinary Arts

Class of 03/2014


Amsterdam, Netherlands

Skills

Independent
Flexibility
Client management

Interests

Social media
Event planning
Virtual event planning

Brands I Follow

Whalewave
Contested

Interview Questions

Home From College

QA Specialist Needed

Home From College Profile Image

How do you approach identifying and documenting bugs in digital products?

I identify bugs by testing features against their expected behavior and exploring common user flows and edge cases. When documenting issues, I will outline the steps to reproduce them, the given results, if needed I will add attachments

Contested

Athlete Product Reviewer

Contested Profile Image

Are you a current or former student athlete? if so, which sport?

Former, baseball

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