Interview Questions
Firmograph
Marketing Intern

Can you share an example of how you successfully helped someone who struggled using your product or service?
I worked in a customer service role, my daily routine was helping customers using our product
Firmograph
Marketing Intern

How would you approach building a relationship with someone who actively uses our product but hasn’t interacted with you directly?
I will start by reaching out through a friendly message expressing appreciation for their usage of the product. Follow up with helpful tips, and maybe an invitation to personalized and exclusive content to create a sense of exclusivity and importance.