Dormify
Customer Experience Associate
A customer left a negative review of Dormify's service on a social media site. How do you respond to the customer?
The best way to respond to the customer is to acknowledge them and understand their experience. I would follow up with their experience and ask them exactly what went wrong and if there is any way to fix it.
Brooklyn Nets
Brooklyn Nets- Brand Insights Intern
What is the importance of good storytelling in marketing and partnership solutions?
Good storytelling can really elicit strong emotions and captivate the listener. I find that in marketing, the best storytelling is something that inspires the consumer and influences them to buy the product or service. In marketing and partnership solutions, being able to get the recipient to be a part of the story is also very important. It's also a great way to provide information and give insight to values.
Beyond Meat
Advisory Panelist
Describe your food and beverage choices during the holiday season (including brands - if relevant).
During the holiday season, I love warm pastries, minty desserts, and plant-based egg nog