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To engage customers authentically in a UGC (user-generated content) setting, I would focus on being relatable, honest, and conversational rather than sounding like an advertisement. Instead of overhyping a product, I would share my real experience using it, talk about who it’s actually suitable for, and mention both benefits and realistic expectations. I’d speak directly to the camera as if I’m recommending it to a friend, use natural lighting and everyday settings to keep it genuine, and encourage interaction by asking questions or inviting viewers to share their thoughts. Authentic UGC builds trust because audiences connect more with real opinions and transparency than scripted sales content.