Glenn Profile Image

He/Him

Glenn

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Entrepreneurial professional with experience building websites, managing customer support, and growing online businesses. Reliable, bilingual, and results-driven.

Entrepreneurial professional with experience building websites, managing customer support, and growing online businesses. Reliable, bilingual, and results-driven.

Endorsements

Recently Active

About Me

Cancún, Quintana Roo, Mexico

Skills

Efficient
Strong Communication and Interpersonal Skills
Attention to detail and accuracy

Interests

Nature
Reading
Family

Interview Questions

Couture

Sales Intern for High Quality Merch Brand

Couture Profile Image

Tell us about your experience in sales, and why you want to work for our brand to help us grow!

My sales experience has come from wearing a lot of different hats over the years.

In my early twenties, I launched my own shoe label, where I was responsible for everything from product design and branding to marketing, customer service, fulfillment, and sales.

The business ultimately sold products to customers in 57 countries, which taught me firsthand how to build trust, communicate value, and create products people genuinely wanted to buy.

Since then, I've worked across a variety of industries, including consumer products, international agricultural exports, kitchen appliances, real estate.

I've sold directly to consumers, sold b2b, worked with business owners, managed long sales cycles, and developed relationships that led to significant repeat business.

One of the biggest lessons I've learned is that successful sales aren't about convincing people to buy something they don't want.

They're about understanding what matters to the customer, building trust, and helping them make a confident decision, that buying what you have, is exactly what they need to do, it's in their best interests.

I'm interested in Couture because I genuinely like the direction of the brand. You're not trying to create generic promotional merchandise slop, you're creating apparel that people actually want to wear!

Having designed products and clothing myself, I appreciate the difference between something that's simply branded and something that people are excited to put on.

I also enjoy working with growing businesses.

I understand the challenges that come with scaling a brand because I've built businesses myself.

That entrepreneurial experience helps me think beyond simply processing orders. I think about customer experience, brand perception, repeat business, and long-term growth.

I'd be excited to bring my sales experience, product background, and relationship building skills to help Couture continue growing and delivering a great experience for its customers.

I took the shoe label profits, to the stock market, I took the stock market money to commercial real estate, and now I'm halfway through construction on my own boutique eco hotel in the jungle in Mexico.

I currently have a broken ankle, live very, very from the hotels, also hotel work is seasonal (it's not the season).

I really need some work, to keep things going. The construction is at an impasse.

I would be fantastic at this job, and the first day that I'm not, by all means, fire me on the spot. I want to win at everything I do.

Couture

Sales Intern for High Quality Merch Brand

Couture Profile Image

Describe a time you successfully followed up to close a sale.

Hmm.. One example involved a hair regrowth product I was selling.

I initially sold a single unit to a businesswoman in China, but instead of treating it as a one time transaction, I stayed in touch, answered questions, and continued building the relationship.

Over time, she became interested in the broader business opportunity and eventually began placing orders worth approx $200,000 USD per month for 6 - 8 months.

I had a similar experience with a customer in Singapore (same product) who purchased a single unit for his use, and later became a recurring wholesale customer. To a lesser extent but still approx $15,000 USD per month.

That experience taught me that successful follow up is less about pressure & more about trust, consistency, understanding what the client is trying to achieve.

One of the most unusual sales I've ever made started by accident. Literally an accident.

3 years ago, my wife wrecked our new car, 2 days after buying it. She was driving home from taking the number plates off (you need to do that in Mexico when changing owners). 200 metres from the house, car destroyed. Wife fine, thank God. But car.. car destroyed.

While I was settling things with the owner of the other car, (paying him the money that I'd been saving, my wife and I had been talking about having a kid).

The guy mentioned that he owned 3 hectares of land around the corner, and said if I sold it, he'd give me a decent commission.

At the time, I had never sold land before. I'm an Irish boy from the countryside, living in Mexico. However, I did follow up, learned everything I could about the land, why it's an irresistible offer.

About two months later, I sold the land and earned a commission!

I sold that land in my second language. Got a nice commission. The guy even brought me to the Gucci store and as a gift, I got to pick out a belt. Personally luxury brands aren't my thing, but hey if you're buying, I'll take it!

Long story short, the savings rose again, and I now have a 2 year old boy, actually born on my birthday!

Couture

Sales Intern for High Quality Merch Brand

Couture Profile Image

How would you convince a client to choose our merch brand over competitors?

I wouldn't start by trying to convince the client. I'd start by understanding what matters most to them. If I understand them, and their personality type, I'll fit a way to sell them based on their needs / type. I could sell fertilizer to a farmer, and snow to an Alaskan.

Once I understand their priorities, I can position the brand around the things they value most.

What stands out to me about Couture is that you're not competing solely on price, you're competing on quality, design, and creating apparel that people genuinely want to wear.

If I were speaking with a client, I'd focus on questions like ;

  • Will members actually wear this after the event?

  • Does the design represent the organization well?

  • Does the quality justify the investment?

  • Is the ordering process easy and reliable?

My goal would be to help them see the difference between buying merchandise and investing in apparel that people will keep reaching for.

I also bring a unique perspective because I've built and sold products myself. In my early twenties, I launched my own shoe label, handling everything from product design, sourcing the manufacturer, branding, marketing, customer support, fulfillment, and sales!The business ultimately sold to customers in 57 countries.

Since then, I've worked across multiple industries in sales, including consumer products, international agricultural exports, kitchen products, land, real estate. You name it, it's a hat I've worn.

Those experiences taught me that successful sales conversations are rarely about pressure—they're about understanding needs, building trust, and helping people make a confident decision. Regardless of whether we are discussing a $10 sale, or a $500,000 sale, I need to peek inside the potential customer's head, once I see how it operates, I'll find the way to make the sale.

That's the approach I'd bring to Couture, understanding the client's goals, highlighting the value of the product, & making the entire process smooth as silk, from first conversation through final delivery.

Anywhere that there is friction between hello, and the client paying, is a step at which someone will bow out of the process. It needs to be tight, smooth, easy as pie.

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