When everything feels urgent, it can definitely get overwhelming, but what helps me is taking a step back and figuring out what actually needs to happen first. I usually start by listing everything out—just to clear my head—and then I look at which tasks are time-sensitive or affect others. If someone’s waiting on me to move forward, I’ll usually handle that first. I also try to break big tasks into smaller, more manageable ones. That way, I’m not stuck staring at a huge project and not knowing where to start. I like using simple tools like checklists or my calendar to plan out what’s my next step. It helps me stay focused and more organised. Most importantly, I’ve learned to stay flexible. Things can shift, and I’ve gotten better at adjusting without panicking. Communication is a big part of that too, just checking in or asking for clarity when needed makes everything smoother.

In my last internship, I helped match people looking for roommates, maintaining accurate data was crucial to making sure we connected the right people at the right time. We were tracking housing offers and requests across multiple Facebook groups, created specially for Coloc’qui community. Any small error like a wrong phone number or an outdated availability status could lead to a missed opportunity or a frustrating user experience. To keep everything clean and up to date, I created a structured system in Google Sheets that included dropdown menus, conditional formatting, and time stamps for updates. I also introduced a simple tagging method (like “pending,” “matched,” or “needs follow-up”) so our team could immediately see the status of each listing. I made it a habit to review the data daily and cross-check it with our form responses and Facebook threads. I also communicated regularly with my teammates to make sure we were aligned and had a meeting with the CEO every Monday: if someone updated something on their end, I’d confirm it reflected in the master sheet too. This experience taught me the importance of consistency and small habits when working with real-time, people-focused data.

During my internship at Coloc’qui, a roommate-matching platform, I was tasked with helping streamline how we tracked user interactions and match success rates. At that time, we had a lot of raw data coming from different platforms: facebook, surveys, and internal tool, but no way to organise or visualise it. I took the initiative to build a spreadsheet system from scratch that tracked various key metrics: number of users contacted, type of housing offer or request, match status, and feedback from both sides after matching. I used Excel’s advanced features like data validation and pivot tables to create a dynamic dashboard that updated automatically when new data was entered. This not only helped us monitor engagement and success rates easily, but also helped us identify patterns.