Interview Questions
Navigating Your Twenties
AI & Automation Specialist

Walk me through an automated email or DM flow you have built from scratch. What platform did you use and what did it trigger off of?
Trigger: Cart abandoned → 30 min inactivity TimeAction30 minSoft reminder email24 hrs10% discount offer48 hrs"Last chance" FOMO email Key tricks: Dynamic product image, first name in subject, discount only in email 2. Typical result: 25–35% cart recovery rate.
Navigating Your Twenties
AI & Automation Specialist

Which tools do you prefer for automating email campaigns and why?
1. Mailchimp (Free tier) Best starting point — 500 contacts, basic automation, decent templates. Good for beginners.2. Brevo (formerly Sendinblue) My top pick for free tier — 300 emails/day, unlimited contacts, solid automation workflows, and SMS too.3. HubSpot Free Best for CRM-linked email — tracks opens, clicks, and ties directly to customer behavior.4. Mailerlite Clean UI, 1,000 subscribers free, good automation builder — great for small Shopify stores.
Navigating Your Twenties
AI & Automation Specialist

How would you use AI to improve a Shopify customer journey?
Attract → AI-targeted ads + SEO content generation Engage → Personalized recommendations + visual search + AI chatbot Convert → Smart cart abandonment recovery + dynamic pricing Retain → Predictive reorders + loyalty nudges + churn prevention Support → 24/7 AI customer service + auto-returns/refunds





