Fern
I’m an Anthropology and Sociology student with a multicultural background, I have a passion for understanding diverse cultural perspectives and fostering social cohesion.
About Me
Western connecticut state university
Class of 2023
Boston, MA, USA
Interests
Interview Questions
Jiant
SoCal Content Creation for Jiant Hard Tea
Please share your TikTok and IG handles!
Jiant
SoCal Content Creation for Jiant Hard Tea
How do you handle negative comments on social posts about the brands you work with?
When it comes to handling negative comments on social media posts about the brands I work with, I take a proactive approach. I monitor comments regularly to address any concerns promptly. Upon encountering a negative comment, I assess the situation, respond promptly and professionally, and encourage the commenter to direct message or email the brand's customer support team for further assistance. I acknowledge mistakes, apologize sincerely if necessary, and strive to educate and inform to alleviate concerns. Throughout the process, I maintain professionalism and positivity, using feedback as an opportunity to learn and improve. By documenting and analyzing instances of negative feedback, I ensure continuous refinement and enhancement of the brand's products, services, and communication strategies.
Jouer Cosmetics
UGC-Style Content Creators!
Please include your portfolio, socials and examples of your beauty work here.