I once documented a checkout flow issue where users couldn’t complete payment on mobile. My report included step-by-step reproduction, device and browser details, screenshots of each error state, severity level, and a short summary of user impact. This helped the dev team identify a responsive layout bug and resolve it quickly.

I start by testing the product the way a real user would, then move into edge cases and different devices or browsers. When I find a bug, I document it clearly with exact steps to reproduce, expected vs actual behavior, screenshots or screen recordings, and the environment where it occurred. I focus on clarity so developers can quickly understand and fix the issue.

I make sure my reviews are genuine by actually using the product in my daily routine and sharing my honest experience over time. I focus on real details like texture, scent, absorption, and how it fits into everyday use, not exaggerated claims. I also include clear photos and mention both what I love and what could be improved so the review feels helpful and trustworthy to other shoppers.