By understanding and addressing their perspective in a professional manner whilst finding or directing them to a solution making them feel taken care of.

I have extensive experience using CRM software, particularly Go High Level with Solar Installation Companies.

I’ve managed client databases, automated follow-ups, scheduled reminders, and track communication histories directly helping to improve response times and client satisfaction.

While Go High Level is my primary platform, I’m highly confident adapting to property management specific software, like Buildium, AppFolio, or PropertyMe.

I understand these systems are crucial for tracking leases, maintenance requests, and tenant communications.

My ability to learn new systems quickly and maintain accurate records has allowed me to stay organised and support smooth property operations remotely.

I follow a systematic and detail orientated process, I have developed as a result of my own experience with solar installation companies and study as a Business Undergraduate.

I always verify the source data before entering it into the CRM, cross checking property details such as address, rent amount, amenities, and availability dates against original documents.

To minimise any error, I input data in batches and always double check each entry before submitting.

Once the entries are in, I ensure regular checks and audits to ensure listings remain up to date and with error particularly before marketing campaigns.