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Kwame nkrumah university of science and technology
Business Administration (Logistics & Supply Chain Management)
Class of 11/2022
Kwame nkrumah university of science and technology
Business Administration (Logistics & Supply Chain Management)
Class of 11/2022
Accra, Ghana
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Athlete Product Reviewer
Are you a current or former student athlete? if so, which sport?
Former and it was soccer
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QA Specialist Needed
Can you give an example of a detailed QA report you have created in the past?
Bug Title
Checkout fails when applying a promo code with special characters.
Description
During the checkout process, entering a promo code containing an ampersand (&) causes the app to crash and return to the cart screen. This prevents users from completing their purchase.
Steps to Reproduce
1. Open the app and log in.
2. Add any item to the cart.
3. Proceed to checkout.
4. In the promo code field, enter: SAVE20&FREE.
5. Tap “Apply Code.”
6. Observe the app crashes and returns to the cart.
Expected Result
Promo code should be applied successfully, and the discount reflected in the order total.
Actual Result
App crashes immediately after tapping “Apply Code.” No error message is displayed.
Environment
· App Version: 2.5.1 (iOS)
· Device: iPhone 14 Pro
· OS: iOS 17.1
· Network: Wi-Fi / 5G (issue occurs on both)
· Account: Test User (test@example.com)
Attachments
· [Screenshot_Checkout_Crash.png]
· [Screen_Recording_Checkout_Crash.mov]
Notes
· Issue does not occur on Android version.
· Promo codes without special characters (SAVE20) work fine.
· Crash logs from Xcode indicate a URL encoding error in the API request.
Home From College
QA Specialist Needed
How do you approach identifying and documenting bugs in digital products?
I follow a systematic approach to identifying and documenting bugs to ensure clarity, reproducibility, and efficient resolution:
1. Identification & Reproduction:
· Isolate the issue and reproduce it in a consistent environment.
· Check if it occurs across different devices, browsers, or user flows.
2. Clear Documentation:
· Use a structured bug report template (title, description, steps to reproduce, expected vs. actual results, environment details, screenshots/videos).
· Include severity and priority labels to help triage.
3. Collaboration & Tracking:
· Log bugs in a tracking tool (Jira, Trello, GitHub Issues, etc.).
· Communicate with developers and designers to provide context and verify fixes.
4. Retest & Close:
· Once a fix is deployed, retest to confirm resolution and ensure no regression.
· Close the bug ticket with relevant notes.