E
Ella
I am currently a freshmen majoring in communications at American University. I enjoy dancing, and hanging out with friends in my free time.
I am currently a freshmen majoring in communications at American University. I enjoy dancing, and hanging out with friends in my free time.
About Me
American University
Class of 2027
Washington, DC, USA
Interests
Dance
Film/tv production
Friends & family :)
Interview Questions
Origin Ventures
Gen Z Advisory Panel
A customer left a negative review on a social media site. How do you respond to their review?
I would get to the root of the issue concerning them, and reply personally to them, first apologizing for whatever went wrong. Then I would offer advice for how to make the experience better for them next time. Lastly I would create a social media video (preferably tik Tok) on how to fix or avoid the issue at hand as to limit unsatisfied customers.