I am a student athlete at Illinois Central College and I am part of the mens soccer team

Bug ID: WEB-1427 Title: Checkout page fails to process payment when promo code is applied Severity: High Priority: P1 (Blocks purchases) Status: Open Environment: Platform: Web Browser: Chrome 121.0.6167.85 OS: macOS 14.5 Device: MacBook Pro (M1) Environment: Production Description: When a user applies a valid promotional code during checkout, the payment process fails and displays a generic error message. The issue prevents users from completing purchases and occurs consistently across multiple test accounts. Steps to Reproduce: Navigate to the homepage Add any item to the cart Proceed to checkout Enter a valid promo code (e.g., SAVE10) Click “Apply” Enter valid payment details Click “Place Order” Expected Result: The promo code is applied successfully, the discounted total is shown, and the payment is processed without errors. Actual Result: An error message appears stating “Something went wrong. Please try again,” and the order is not completed. No transaction is recorded. Frequency: 100% reproducible Impact: Users are unable to complete purchases when using promo codes, potentially resulting in lost revenue and poor user experience. Attachments: Screen recording showing error flow Console log file Screenshot of error message Additional Notes: Issue does not occur when no promo code is applied Tested with multiple promo codes and payment methods No related backend errors visible in user-facing logs Suggested Priority Rationale: This bug directly blocks checkout completion for a common user path and should be addressed before any new feature releases.

My approach to this is to first replicate the problem reliably, then provide a clear set of steps, expected and actual results, and the environment in which the problem was experienced, along with evidence. In addition, I would also prioritize the bugs in order of impact and frequency, so the most critical ones are fixed first.