C

She/Her

Castine

I’m Castin, a business student by day and a freelance customer service ace by night, mastering the art of multitasking and problem-solving. Whether it’s acing exams or delighting customers, I bring en...

I’m Castin, a business student by day and a freelance customer service ace by night, mastering the art of multitasking and problem-solving. Whether it’s acing exams or delighting customers, I bring enthusiasm and efficiency to everything I tackle.

About Me

Kabarak university

Class of 2025

Nakuru County, Kenya

Interests

Customer service

Interview Questions

Candier

Candier Sales Assistant

Candier Profile Image

Give me an example of a time you used multi taking skills.

At my previous job, I handled a busy shift where I simultaneously managed customer inquiries, processed orders, and coordinated with the delivery team. By prioritizing tasks and staying organized, I ensured all customers were served promptly.

Candier

Candier Sales Assistant

Candier Profile Image

Can you describe a time when you successfully upsold a product to a customer?

Once, a customer wanted a basic smartphone. I recommended a model with better battery life and a superior camera, explaining the benefits and a current promotion. They agreed and upgraded, leaving satisfied.

Candier

Candier Sales Assistant

Candier Profile Image

How do you approach a customer who seems undecided about making a purchase?

I would offer to help them understand the product if it matches their needs to ease that decision.

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