She Biology Skincare
Content Creator
What does authenticity mean to you?
Authenticity is crucial because it establishes trust, builds meaningful connections, and fosters long-term relationships with customers.
She Biology Skincare
Content Creator
How do you create FOMO and social proof?
I would showcase the product on social media and include information that limits access to the product like displaying scarcity or exclusive offers. I would also be sure to engage with as many relevant profiles as possible to push the brand.
She Biology Skincare
Content Creator
If a customer left a negative review how would you respond?
When responding to a negative review, it's important to handle the situation with care and professionalism. I would begin by acknowledging the problem and apologizing on behalf of the company for their negative experience. I would then offer a solution or ask if there is any way to make it up to them and end by providing contact information and thanking them for their feedback.