In a previous role working with a beauty and skincare brand, I had a client who was unhappy with the way a social media campaign was progressing. They were concerned that the content didn’t align with their brand vision. I handled the situation by actively listening to their concerns, asking clarifying questions, and acknowledging their perspective. Then, I proposed a revised strategy with clear examples and timelines, keeping them updated throughout the process. By maintaining professional, transparent communication and showing flexibility, I was able to turn their frustration into satisfaction, and the campaign ended up exceeding their expectations.

As a business major, I’m constantly managing and micromanaging multiple projects, which has taught me how to prioritize effectively. When handling multiple clients, I assess deadlines, urgency, and impact, then create a clear plan or task list to stay organized. I break larger projects into manageable steps, monitor progress closely, and adjust as needed to ensure each client receives attention and high-quality results. This approach allows me to stay efficient, meet deadlines, and maintain strong communication with all clients simultaneously.

I have three years of experience creating content for social media marketing, working with beauty and skincare brands ranging from Korean skincare products to innovative devices like the Solar Wave with red light therapy. During this time, I’ve developed posts, visuals, and captions designed to engage audiences, showcase product benefits, and build brand awareness