In my previous role, I worked closely with the sales team to troubleshoot technical issues that were slowing down client onboarding. By quickly resolving these problems and providing clear updates, we were able to reduce delays and keep clients satisfied. This collaboration helped the sales team close deals faster, and we exceeded our quarterly targets as a result

I start by understanding who the target clients are and what they value most. Then I plan outreach using the channels they engage with—like email, social media, or calls—and craft messages that are clear, helpful, and relevant. I track responses and results, adjust my approach based on what works, and follow up consistently to build trust and maintain engagement

I have hands-on experience working with Linux systems, web hosting platforms, and the LAMP stack. I’m comfortable troubleshooting Apache, PHP, MySQL/MariaDB, and DNS issues, and I’ve configured cPanel/WHM and WordPress environments. I also have experience with basic scripting in Bash and understanding workflows in cloud-based platforms, which helps me solve technical problems efficiently.”