2️⃣ How would you handle a situation where a customer in Target, Walmart, or Sally Beauty has a complex question about their curly hair needs, and how our As I Am products can meet them?
Listen attentively to the customer's question and concerns.
Show understanding and care for their specific needs.
Have a deep understanding of As I Am products and their benefits.
Gain clarity on the customer's hair type, concerns, and goals.
Share knowledge about As I Am products and suggest tailored solutions.
Offer visual examples or samples, if possible.
Address any questions or concerns about the products.
Provide contact information for further assistance.
1️⃣ Share an example of a time you used your communication skills to effectively drive sales or enhance a brand's reputation on the sales floor?
When i used to worked at a spa, after finishing a service i would always recommend products that were suitable for their skin type. I would always highlight the benefits and let them know why they would need to use it. By educating them on the product and how it benefits them they would always end up buying it.