A
Ashley
Hey! I'm Ashley and I'm a freshman at Rutgers University. I like to dance, sing, watch tv shows, go on walks, and explore nature. In the future, I want to work as a PA and open a small business.
Hey! I'm Ashley and I'm a freshman at Rutgers University. I like to dance, sing, watch tv shows, go on walks, and explore nature. In the future, I want to work as a PA and open a small business.
About Me
Rutgers University-New Brunswick
exercise science
Class of 2027
Interests
Graphic design
Product design
Product testing
Interview Questions
GlassTats
Production Assistant
A customer is unhappy with their experience of using our product, what do you do?
Apologize for the lack of great experience. Be very understanding to the customer and ensure that we will be happy to help in any way. Inform them that a return can be made within 30 days after the date of delivery for a full refund if the item is unopened and in its original packaging. Anything after 30 days will be refunded as store credit. And for any more information regarding the return process, provide them a link to the official website under the refund policy section (https://www.glasstats.com/policies/refund-policy). End the conversation pleasantly and ensure that, in the end, the customer is satisfied.